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Customer Testimonials for BEAM

Great service, prompt response and I was delighted to take a cancellation. Highly recommend and if you are thinking of installing a Beam vacuum system, don’t hesitate. This was my first call out in 14 years and it was a minor fix.

Mrs Lynn - Loughgiel - June 2022

I could not speak more highly of the engineer Paul who came to my home, dressed immaculately, respectful of my home, exceeded my expectations on service, fitted new filters, gave advice on the best use of my system. Super helpful all round.

Beverlee -  Ballymena - June 2022

Paul, the service engineer is very pleasant and explains what he needs to repair and why. He doesn’t waste time and had the job completed quickly and efficiently. He tidies any mess away leaving everything neat. You only have to look at his van to know how meticulous Paul is. I would highly recommend this company including Ali who answered the phone and organised my service. She was friendly and very helpful. So nice to be looked after be helpful, positive staff.

Mrs McCourt -  Greenisland - June 2022

I had my Beam installed in my new apartment to save space. It is an excellent product and has worked very well over the last 25 years I have had it. I have had one upgrade at the invitation of the company and am very pleased. The servicing is excellent. I have had it serviced just recently and the engineer was very polite, friendly and efficient. A great product!

Mrs Hardy -  Bangor - May 2022

In 34 years I have only had to ask for help/repairs twice so I think that says it all with regards to the quality of my vacuum cleaner. I have always found the staff pleasant and helpful any time I had occasion to make an enquiry and any service required was carried out quickly and efficiently.

Mrs Kirk - Carrickfergus - May 2022

I have been a customer for 26 years and still receive excellent after sales service. Highly recommend Beam vacuum systems!

Mrs Feathers - Cookstown - April 2022

I had a few issues that needed to be addressed. Beam came out within a few days, in-fact they had a cancellation and came within 48 hours! The agent was fast, professional, tidy and very helpful with advice. Everything is running perfectly and I am very happy with this company.

Mrs Pentland - Portadown - Feb 2022

I have been dealing with beam for over 14 years and wouldn't even think of going to anyone else. I would say it’s the most professional company I have ever dealt with.

Mr Scullion - Coagh - Jan 2022

We have our system for 21 years now and it has given no problems until recently when an electrical panel finally gave up. This was repaired by their repair team in less than 5 minutes. Very impressed that many of the people we dealt with in 2001 are still working for Beam. That says something about them as an employer.

Mr McLoughlin - Waringstown - Jan 2022

From the girl who answered the phone and reassured me that my system could be fixed to the engineer who arrived and fitted a new motor the standard of care and attention could not have been better. My system was in my house approx 39 years without any problems.

Mrs Shephard - Armagh - Jan 2022

I have found dealings with this company to be excellent from my first phone call to report a fault and to the arrival of an engineer Paul. Paul was very professional and replaced the motor after 23 years. I would definitely recommend this BEAM Vacuum & Ventilation company for any new business.

Mrs Bailey - Portstewart - Jan 2022

From the initial call to book an appointment for a service to the engineer that carried out the work, it was first class. Your staff could not have been more helpful. It is one of the best examples of customer service I have had from a company in a very long time.

Mrs S Rowe - June 2020

Thank you for your prompt phonecall which sorted out my problem over the phone. Great service and I would highly recommend Beam to anyone!

Mr J Leonard - March 2020

Fantastic customer service. I needed a replacement part for my hoover and received super fast! You guys are awesome thank you!

Claire Eccles - November 2019

Delighted with our Beam vacuum and heat recovery systems. First class communication and job from start to finish. Thanks guys, we will be sure to recommend.

Roseena Murphy - October 2019

BEAM is the epitome of “old fashioned” service - something which is getting harder and harder to find these days.  Swift and efficient attention to customer’s problems, and good quality products provided.  
I have had my BEAM system for 19 years, and it’s still going strong!
Long may you continue to be a shining example of how businesses should be run. 

Mrs Cohen - London - October 2019

I was joking with your team recently at a show that I wouldn't be buying their system and they looked horrified, until I explained I had a Beam System for 30 years and it was working as good as ever!  Your product is so good and reliable, I don't think you will do much in the way of repeat business!  I told them if anyone wanted a review, to send them to me.  

In all honesty, I have watched friends and relatives buy the latest vacuum gadget which claimed to be filter free, dust free, bagless, noiseless, more powerful, more portable...etc...etc...etc... and NONE of them have stood the test of time like my BEAM!  The suction is better than any of them and I don't have dust circulating in the house, nor do I have to worry about storage, changing bags or washing and drying out filters!  I have 2 dogs and a grand-daughter of 18 months.  I am cleaning floors every day, so the system is in constant use and has never failed me.

Please feel free to share any of these comments with potential customers, but thank you for such a reliable and efficient system.

Mr Brown - Coleraine - October 2019

I am very happy with the equipment supplied and fitted. The employees who fitted the equipment were courteous and caring. I would have no difficulty in recommending Beam for any work they are to do. I must also mention the sales consultant (Jimmy) -he was very knowledgeable and was not overly pushy.

Mr McLeigh - Seaforde - July 2019

BEAM provide high quality products which are expertly installed. Great customer service, staff are excellent.

Mr Bateson - Limavady - March 2019

Staff at the office and service engineer were both very helpful.

Mr Pryce - Greenisland - February 2019