From the initial call to book an appointment for a service to the engineer that carried out the work, it was first class. Your staff could not have been more helpful. It is one of the best examples of customer service I have had from a company in a very long time.
Mrs S Rowe - June 2020
Thank you for your prompt phonecall which sorted out my problem over the phone. Great service and I would highly recommend Beam to anyone!
Mr J Leonard - March 2020
Fantastic customer service. I needed a replacement part for my hoover and received super fast! You guys are awesome thank you!
Claire Eccles - November 2019
Delighted with our beam vaccum and heat recovery systems. First class communication and job from start to finish. Thanks guys, we will be sure to recommend.
Roseena Murphy - October 2019
BEAM is the epitome of “old fashioned” service - something which is getting harder and harder to find these days. Swift and efficient attention to customer’s problems, and good quality products provided.
I have had my BEAM system for 19 years, and it’s still going strong!
Long may you continue to be a shining example of how businesses should be run.
Mrs Cohen - London - October 2019
I was joking with your team recently at a show that I wouldn't be buying their system and they looked horrified, until I explained I had a Beam System for 30 years and it was working as good as ever! Your product is so good and reliable, I don't think you will do much in the way of repeat business! I told them if anyone wanted a review, to send them to me.
In all honesty, I have watched friends and relatives buy the latest vacuum gadget which claimed to be filter free, dust free, bagless, noiseless, more powerful, more portable...etc...etc...etc... and NONE of them have stood the test of time like my BEAM! The suction is better than any of them and I don't have dust circulating in the house, nor do I have to worry about storage, changing bags or washing and drying out filters! I have 2 dogs and a grand-daughter of 18 months. I am cleaning floors every day, so the system is in constant use and has never failed me.
Please feel free to share any of these comments with potential customers, but thank you for such a reliable and efficient system.
Mr Brown - Coleraine - October 2019
I am very happy with the equipment supplied and fitted. The employees who fitted the equipment were courteous and caring. I would have no difficulty in recommending Beam for any work they are to do. I must also mention the sales consultant (Jimmy) -he was very knowledgeable and was not overly pushy.
Mr McLeigh - Seaforde - July 2019
BEAM provide high quality products which are expertly installed. Great customer service, staff are excellent.
Mr Bateson - Limavady - March 2019
Staff at the office and service engineer were both very helpful.
Mr Pryce - Greenisland - February 2019